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Privacy Policy

At MEROD (hereinafter "The Data Controller"), we are committed to protecting your privacy and handling your personal data with transparency and security. In accordance with the Law, we provide you with this Privacy Notice.

1. Identity and Address of the Responsible Party

MEROD, with address at Calle 20 #152 between 11 and 13, Colonia García Ginerés, CP 97070, Mérida, Yucatán, Mexico, is responsible for the processing of your personal data.

2. Personal Data Collected

To provide our services for the manufacture, installation, and maintenance of window and door frames, we collect:

  • Identification Data: Full Name.

  • Contact Information: Email address and phone number.

  • Location Data: Residential address or business premises where the installation or maintenance will take place.

  • Tax Information: RFC and tax address for issuing invoices and payment receipts.

3. Purposes of the Processing

Your data will be processed for the following primary purposes, necessary for the legal relationship:

  • Conduct technical site visits for surveying and taking measurements.

  • Prepare customized budgets and quotes for window and door frames and tempered glass.

  • Execute the manufacturing, installation and maintenance of the contracted projects.

  • Warranty management, invoicing and collections.

  • Direct contact to coordinate delivery dates and professional services.

Secondarily, we will use your information to:

  • Sending promotions and new catalogs of excellent finishes.

  • Photographic record of the completed project for use in our advertising portfolio (with prior authorization).

If you do not wish your data to be used for secondary purposes, you can indicate this by sending an email to: proyectos@merod.mx.

4. Use of Cookies and Digital Technologies

We inform you that our website uses cookies to improve your browsing experience. These tools collect anonymous statistical information about website traffic. You can disable these cookies at any time through your web browser settings.

5. Transfer of Personal Data

MEROD does not transfer your personal data to third parties, whether domestic or foreign, outside the organization. Your data is processed exclusively by our operational and administrative staff for the fulfillment of your project. Transfers will only be made in cases permitted by law (tax or judicial requirements).

6. ARCO Rights and Revocation

You have the right to know what data we have about you (Access), to request its correction (Rectification), to ask us to delete it from our records (Cancellation) or to oppose its use for specific purposes (Opposition).

To exercise your ARCO Rights, you must send a written request to:

  • Email: proyectos@merod.mx

  • Subject: Request for ARCO Rights - [Your Name]

  • Requirement: Prove your identity by providing a copy of a valid official identification.

7. Security Measures

We implement administrative, technical, and physical security measures to ensure that your personal data, as well as the technical details of your spaces, are protected against damage, loss, or unauthorized access.

8. Changes to the Privacy Notice

We reserve the right to modify this notice in the event of legal changes or changes in our service model. The current version will always be available for review on our official website.

9. Means of Contact

Last updated: September 21, 2026.

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